Customer Contact Availability
Throughout the COVID-19 lockdown, the Utemaster team will remain available over phone, email and video call. Our sales and customer service teams are working remotely and will function as normal throughout this time. Our team is available Monday-Friday 8am-5pm. Our Support360 program will be completely operational through this time: https://www.utemaster.co.nz/more/support360/
Manufacturing and Logistics Facility
Our manufacturing facility will be open whenever legally permitted. However, there will be disruptions in delivery timeframes due to the lockdown. We assure you that we will do all we can to eliminate the impact on our customers. Our in-house manufacturing capability gives us the ability to maintain quality standards during a period where many supply chains are disrupted, and means we can get up and running again fast. https://www.utemaster.co.nz/about-us/manufacturing/
If you are an Essential Service and require your vehicle to be available on the road before May, please call us on 0800 683 352 straight away so we can make provision for this.
Meetings with Us
While we are not holding any Face-to-Face meetings outside the company, we definitely want to hear from you. Please contact us on one of the below methods:
Phone: 0800 683 352